Roblox Support. Otherwise, how can the education team help you? The first is to send an email to their customer service address.
If you have questions about site features, experience performance, building or scripting, please visit the roblox developer hub and the help articles. Roblox vr supports oculus rift, htc vive, and xbox control schemes. Also, they don’t do real time support, unless you have a connection to a mod and they look into it.